Management Challenges & How to Overcome Lack of guidance and commitment to implementing IS (Information Systems): A strategy outlining the implementation, the uses, the training and the support needed. Lack of communication: Have a clear line of communication and ease of access to communicating with staff and between service provider and end user (employees) Rishi & Goyal suggested that Improving office design in the organizations to allow interaction with top management and communication between employees which may have an effect on the turnover of the employees. Not sharing responsibilities and/or not training all members of staff on how to use IS: Having the resources ready and available to all staff necessary, is important before introducing new IS into the workplace. NB: Cooperation and delegation between different parts of the business, between the systems provider and the management to the end users (staff). Delegating the right people to the project at hand who have the right skills or currently being trained is an important part of successfully overcoming objectives. Human Challenges & How to Overcome Changing the norm (resistance): Change management is the best way to combat resistance from employees a good solid change management strategy is needed. (Will go into more later on) Hiring the wrong/right staff: Making sure staff hired are willing to learn and adapt new skills or have already got the skills to use IS Lack of computer skills: Training is the focus here, if some staff need basic computer training before attempting to use IS this is crucial for a well running business. Change Management Strategy First of all jumping straight into change is not going to work, you must prepare your team, hint at upcoming changes and slowly introduce these changes into the environment. Getting your team to understand the change is needed is step one. If they know why the change needs to happen they are likely to be more open.
Technical Challenges &
How to Overcome Changing over/upgrading to new systems is a major inconvenience to the business: The initial set up and cost etc. is a hindrance to a businesses day to day as its time consuming and can set back work. The overcome of this is patience the benefits of this initial set up is major in the long run. Technical problems: These more often then not are out of our control whether it be blackouts, power-cuts, weather etc. a back up systems in order to keep business from a complete halt is necessary. Even if your back is as analogue as pen and paper being prepared for these difficulties is crucial. Lack of requirements for IS: Not having the necessary requirements to set up an IS is a major challenge that could involve buying more parts, or space. Knowing what IS will work and fit both your requirements and its own is important to avoid this issue. Charly :) References Rishi, B. J., & Goyal, D, “Success factors in the implementation of strategic information systems: An empirical investigation of public sector undertakings in India,” Journal of Advances in Management Research J of Advances in Mgmt Research, vol. 5, pp. 46-55. 2008 Almalki, M. (2017) “Challenges in Implementation of Information System Strategies in Saudi Business Environment: A Case Study of a Bank” International Journal of Computer Trends and Technology [Online] 43, (1) 3,6. Available at: https://www.researchgate.net/profile/Aasim_Zafar2/publication/315471085_Challenges_in_Implementation_of_Information_System_Strategies_in_Saudi_Business_Environ-ment_A_Case_Study_of_a_Bank/links/596f22aeaca272d552028ffb/Challenges-in-Implementation-of-Information-System-Strategies-in-Saudi-Business-Environ-ment-A-Case-Study-of-a-Bank.pdf Murphy, M. (2016) ‘3 Stages of Successful Change Management’ Forbes. [Online] May 27. Available at: https://www.forbes.com/sites/markmurphy/2016/05/27/3-stages-of-successful-change-management/#36b8b29261f0
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